10 May 2019
Shipping and return expectations of today
The technological development within e-commerce is moving quickly and in particular within delivery and return everything is accelerating. New standards are set all the time and the customers’ expectations are continuously increasing - it has to be easier, faster and smarter. But how do you create delivery and return services which fulfil the customers' expectations and set the standard for tomorrow?
Danish consumers make the highest demands in the Nordic countries
The consumers’ expectations for a frictionless delivery and return experience are increasing also in Denmark. Actually, the Danish consumers make the highest demands in the Nordic countries when it comes to fast delivery. According to PostNord’s report ‘E-handel I Norden – resumé 2018’, 68% of the Danish consumers believe that delivery within a maximum of three days is a crucial feature in a webshop and as many as 37% even believe that same-day delivery is a must when they shop online.
Are you also interested in setting the standard and exceed your customers’ expectations for delivery and return? We would like to invite you for a cup of coffee or we can visit you for a non-binding talk about your options.
Contact Mette Reinholt Mortensen, Manager of Delivery and Development at: +45 24 23 55 92 or email to: firstname.lastname@example.org