Damixa Pro app – helps the plumber on the move
The latest addition to Damixa’s solution – and with the purpose of further satisfying the customers’ needs and solve their challenges – is the installation app ‘Damixa Pro'. The purpose of the app, which is developed by Hesehus, is to help plumbers on the move when they visit a customer, save valuable time and remove the hassle of contacting Damixa’s customer service to have important information about a product in question.
In this way, the app is an important tool which can make the plumbers and other installation contractors more independent when visiting customers.In the same way as on the website, the plumber can via the app get access to all relevant information about and data on the individual product where they can download important installation documents or find certain spare parts for the individual product. The user has two options when finding the product in the app; either by using the bar code scanner or by answering some questions about the product.
Using the bar code scanner, the installation contractor only has to scan the bar code on the Damixa product in his possession and he will be presented to all relevant information about the product. If the installation contractor is not in possession of a bar code, which is often the case during repair of a customer’s mixer, the installation contractor can find the exact product by answering the question whether the mixer is placed in the bathroom or in the kitchen, which handles the mixer has and whether the mixer has a high or a low tap.
In addition to the search function for products, the app also contains a news page where Damixa can keep the users up-to-date or present them with various tips and tricks. If the users cannot find what they are looking for in the app, the app also contains a contact page with direct contact information for Damixa’s customer service so that the user is never more than one click away from getting expert help when needed. You can get the app for free for the mobile in App Store or Google Play.